Terms of Service

Last updated: [DATE] — Effective for health1hospital.com and all Health1 Super Speciality Hospitals digital properties.

Needs legal review before publication, particularly the medical disclaimer and limitation-of-liability sections — placeholders marked [LEGAL: ...].

1. About this website

health1hospital.com is operated by H1N1 Super Speciality Hospitals Pvt. Ltd. ("Health1"). By using this website, our chatbot, or our appointment booking service, you agree to these terms.

2. This site does not replace medical advice

The symptom search, chatbot, and cost estimator on this site are informational tools only. They do not diagnose conditions and are not a substitute for evaluation by a qualified doctor. If you are experiencing a medical emergency, call your nearest Health1 branch's emergency number or go to the nearest emergency room immediately — do not rely on this website.

3. Appointment booking

Booking a slot through this site or our WhatsApp/chatbot service is a request, not a guaranteed confirmation, until you receive confirmation from Health1 staff.
Please arrive with valid identification and, where applicable, insurance or PMJAY documentation.
Cancellation or rescheduling should be done as early as possible by calling your branch directly.

4. Cost estimates

Any cost ranges shown on this site (including the Cost Estimator tool) are illustrative estimates only, not binding quotes. Final costs depend on your specific diagnosis, treatment plan, room category, length of stay, and applicable insurance/PMJAY coverage, and will be confirmed by our billing desk before treatment.

5. Accounts and communications

If you provide your phone number or email for appointment confirmations or health updates, you consent to receive service-related messages from Health1. You may opt out of non-essential communications (such as newsletters) at any time.

6. Intellectual property

All content on this site — including text, images, and the Health1 name and logo — is the property of H1N1 Super Speciality Hospitals Pvt. Ltd. and may not be reproduced without permission.

7. Limitation of liability

[LEGAL: standard limitation-of-liability clause for a hospital group website, covering website availability, third-party links, and the informational-only nature of online tools — to be drafted by counsel.]

8. Governing law

These terms are governed by the laws of India, with courts in Ahmedabad, Gujarat having jurisdiction. [LEGAL: confirm.]

9. Changes to these terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the revised terms.

10. Contact us

Questions about these terms can be sent to info.shilaj@health1hospital.com or our corporate office: Health1 Super Speciality Hospital, Near Venitian Villa, Shilaj Circle, S.P. Ring Road, Thaltej, Ahmedabad, Gujarat 380059.